All accidents need to be reported to us within 24 hours or by the
next working day with your accident vehicle, no matter how trivial
or even if there is no visible damage, irrespective of whether you
are claiming from any insurers or third parties.
We seek your co-operation to send to us at least 2 working days’
notice to arrange for pre-repair inspection.
Please note that the only surveyor assigned by us will be deemed
as our appointed surveyor.
Send your request for pre-repair inspection to:
motorclaim@iii.com.sg
Should you fail to report the incident, you may find yourself in a position of having your claims prejudiced or declined as well as suffering a loss of your No Claim Discount.
As per the Terms and Conditions of your Policy, you are required not to commit or admit liability to the third party or any other persons verbally or in writing.
All correspondence and documents received from Third Party/Police/Solicitors etc. should immediately be forwarded to us.
For clarifications, please send us an email at
motorclaim@iii.com.sg.